How can we help?
Most frequently asked questions
If you are our customer in the United Arab Emirates, please contact the car park security. If you are a Polish customer, use the emergency QR code, paying attention to the appropriate lightening of the screen and checking that the correct reader has been selected.
It is possible to purchase an additional booking through the portal for the time of an additional stopover. We encourage you to download the NaviPay application, which makes this process much easier.
Alternatively, please send a message via the contact form or directly to the email [email protected] . The message should include the booking number and the parking lot it was related to.
Alternatively, please send a message via the contact form or directly to the email [email protected] . The message should include the booking number and the parking lot it was related to.
Entry to the car park before the booking date is possible only for NaviPay application users. In other cases, the barrier will open if the entry is made in accordance with the date and time selected in the booking purchase process.
Yes, repeated entrances/exits from the car park are possible during the reservation period.
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Need more information?
NaviParking DMCCUnit No: RET-R6-053Detached Retail R6
Plot No: JLT-PH2-RET-R6
Jumeirah Lakes Towers
Dubai
United Arab Emirates
[email protected]
(+971) 50 314 0719 WhatsApp only